Return, Refund, and Cancellation Policy
Cancellation Policy
- You may cancel your order before it has been shipped.
- Once the product has been shipped, cancellation via our website will not be possible.
Return Policy
- Returns and exchanges are only applicable to select products.
- Eligibility for return and specific conditions are provided on the respective product pages.
- Unless otherwise stated, the standard return window is 3 days from the date of delivery.
- The return policy for any product is subject to change without prior notice.
- If pickup service is not available at your location, you will need to self-ship the item to our office address.
- Return/exchange charges may apply and will be determined on a case-by-case basis.
Important Notes for Returns
- Returned items must be unused and unwashed due to hygiene reasons.
- Products must be returned with the original packaging and tags intact.
Items without original tags will not be accepted. - Customized products are not eligible for return or exchange.
- Return/exchange requests must be raised within the return window mentioned on the product page.
Requests made after this period will not be accepted.
If you need help with raising a return or have any questions, please contact our support team.